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Welcome NSC's New Bi-Lingual Family Support Coordinator

Welcome Lourdes Mills, NSC’s new Bi-Lingual Family Support Coordinator! Mills will provide direct and indirect services to English Language Learners (ELL), and facilitate communication among school, home, and community providers. It’s a role she’s passionate about and is ready to help families prosper in Normandy. 

“The main goal is to help students succeed and learn the culture here,” said Mills, who can relate to families who might be new to the United States.  

She arrived in the U.S. from Central America when she was 15 years old. Her family settled in Miami and Mills admits, as a teenager, she did not want to learn English. She now draws on her background to connect with English Language Learners.

“I came here as a little girl, I learned the language, went to school, finished school and it’s possible,” said Mills.

She went on to spend 26 years in the U.S. Army, serving overseas and at the Pentagon. During her service, she met her husband and the couple eventually settled in the St. Louis area with their three kids.

Mills comes to Normandy from the Ritenour School District where she worked with the Adult ELL program. She has a degree in Human Services from Columbia College and has also worked as a case worker. Mills speaks Spanish, Portuguese, and limited French, which will help her communicate with Normandy families and help connect them to resources like rental assistance, community agencies, and translation services. 

“We are here to help you. We are here to help you and your kids,” said Mills. 

Within the next 30 days, she will visit each school and has already started reaching out to ELL families to introduce herself and build a relationship with families and educators. She can be reached at